‘Bookworm’ (an agent? an editor?), writing for International Business Times, takes a cold and critical look at Waterstones’ current strategy:
Waterstones’ strategy appears to be taking away individual buying power from branches, selecting stock for all locations around the UK centrally, while allowing managers to choose the selling discount: in other words they are ‘allowed’ to choose £6.99 or £7.99 for books they weren’t trusted to buy and probably don’t want.
Recently one of my top authors went to his local branch to see how sales of his novel were doing: there were no copies left, they had sold out, and he asked if they’d be getting any more in. No, he was told, they wouldn’t. In what other business do you sell out of a product then not bother to re-stock what’s obviously popular?